Frequently asked questions:
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Terms of Service
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Returns
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You have 14 days to return an item from the date you received it.
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To be eligible for a return, your item must be unused and in the same condition that you received it.
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Your item must be in the original packaging and accompanied by a receipt or proof of purchase.
Refunds
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Once we receive your item, we will inspect it and notify you on the status of your refund.
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If your return is approved, we will initiate a refund to your credit card (or original method of payment).
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You will receive the credit within a certain number of days, depending on your card issuer's policies.
Shipping
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
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If you receive a refund, the cost of return shipping will be deducted from your refund.
Exceptions
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Customised or personalised items are non-refundable unless defective.
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Items on sale cannot be refunded, only exchanged.
Contact Us
If you have any questions on how to return your item, please contact us using the contact form.
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